Privacy Policy
Last updated: September 27, 2026
Home Services by Super Sweeps ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our services. By using our site, you agree to the practices described here.
Information We Collect
We may collect information you provide directly, such as your name, email address, phone number, mailing address, and details about your home or service request when you contact us, request a quote, sign up for a membership, or fill out a form. We also automatically collect certain technical data when you visit our site, including your IP address, browser type, device information, pages visited, and usage statistics.
How We Use Your Information
- To respond to inquiries and provide requested services.
- To schedule inspections, maintenance, and service appointments.
- To process membership sign-ups and communicate with members.
- To refer you to trusted Preferred Tradesmen and professionals when specialized work is needed.
- To improve our website, services, and customer experience.
- To send service updates, reminders, and promotional information (you may opt out at any time).
Chat Widget & Third-Party Services
Our website uses a third-party chat widget to help you connect with our team. When you use the chat feature, certain information — including your name, contact details, and the contents of your conversation — may be collected and processed by our chat service provider on our behalf. This information is used to respond to your questions and provide support. The chat provider may use cookies or similar technologies to operate the widget.
Cookies & Tracking Technologies
We and our service providers may use cookies, web beacons, and similar technologies to operate and analyze our website. You can control cookies through your browser settings, though disabling them may affect some site functionality.
How We Share Information
We do not sell your personal information. We may share your information with service providers who perform functions on our behalf (such as the chat widget, form processing, and marketing tools), with Preferred Tradesmen or professionals when you request a referral, and when required by law or to protect our rights.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the information below.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
- Home Services by Super Sweeps
- Phone: (707) 400-9483
- Email: supersweepschimney@gmail.com
- Service Area: Sonoma, Napa, and Marin Counties, California
